The difficulties imposed by the pandemic have led to a serious rethinking in the traditionally call center-based customer service economy. Traditional IVR (Interactive Voice Response) systems in contact centers become expensive and outdated to maintain as they are not compatible…
“Traditional processes may have produced satisfactory results for decades, but they’re not enough in today’s fast-moving business climate,” said Larry Kerr, president and CEO of Illinois-based EBE Technologies. AI-supported accounts payable and purchase order (PO) manager solutions a “one-stop shop…
Imagine a classroom in the future where teachers are working alongside artificial intelligence partners to ensure no student gets left behind. This is part of a larger vision of future classrooms where human instruction and AI technology interact to improve…
As bicycle sharing becomes a popular solution for city dwellers, some researchers are seeing an opportunity to create decentralized networks of mobile sensors. Several bike-sharing companies have started to equip their vehicles with detectors that collect information about environmental and…
The Google team provided so little information about its code and how it was tested that the study amounted to nothing more than a promotion of proprietary tech. “We couldn’t take it anymore,” says Benjamin Haibe-Kains.“When we saw that paper…
In a paper published recently in the IEEE Journal of Engineering in Medicine and Biology, the team reports on an AI model that distinguishes asymptomatic people from healthy individuals through forced-cough recordings, which people voluntarily submitted through web browsers and…
Using machine learning to analyze the text of more than 800,000 Reddit posts, the researchers were able to identify changes in the tone and content of language that people used as the first wave of the Covid-19 pandemic progressed, from…
Skylum describes it as the ‘first image editor fully powered by artificial intelligence’, it can analyze your photos and then suggesting what edits and effects you should apply. With it, you can automatically transform the look of your photos, quickly…
Accidents involving HGVs are also more common on expressways than on small streets and roads. To address this issue, Heriot-Watt University Malaysia conducted a year-long project in collaboration with Malaysian Technical Standards Forum Bhd on how to reduce road accidents…
One of the ways brands are turning profit during the pandemic is by leveraging artificial intelligence (AI) and the associated analytics to create a restaurant that better serves its customers. For example, let’s say there are no cars in a…
