In a post-COVID economy, progressive companies around the world are accelerating digital investments in customer experience (CX) optimization, enhancement, and unification. After all, aren’t engaged, collaborative, and productive employees instrumental to the success of delivering exceptional customer experiences? Providing a…
Low-code tools are not just to speed up the traditional app development method by reducing coding efforts. These tools are reshaping how organizations are going to emerge. The future of innovation is Co-creation and, low-code tools facilitate co-creation. With low-code,…
Digital identity solutions should be user controlled and portable so that citizens can easily access many online services with the same secure digital identity, and not have to create multiple different identities for each service. “But as online services evolve,…
While any immediate technological changes introduced by insurers during the coronavirus crisis have likely been motivated by the need for survival, the wider objective of digital transformation in the insurance industry remains the same in 2020 as it has been…
Fitness is about every industry from transportation to leisure, has witnessed the emergence of digital as a force for change, and brick and mortar gyms are having a tough time keeping pace. But there is another factor at play which…
