Chatbots are one of the main real-world business implementations of artificial intelligence (AI) software today, with companies all over the world using them to reduce the need for expensive human interaction with customers. Debecker tells Verdict that today’s chatbots do…
“One of the most powerful piece is that students will ask it questions they would never ask another human being, because it’s a bot,” Elizabeth Adams, associate vice president for undergraduate studies at California State University, Northridge. “They’re grateful to…
For insurers that have been slow to innovate, this is nothing less than an existential challenge. As a recent J.D. Power analysis stated, the number of “at-risk” consumers open to switching their insurance carriers is at its highest in decades,…
Known formally as Natural Language Understanding (NLU), early attempts (as recently as the 1980s) to give computers the ability to interpret human text were comically terrible. But in just the last few years, software developers in the field of NLU…
