“A software bot is a configurable software designed to perform a task by learning, mimicking, and then executing rules-based business processes. It interacts with other applications and software systems to complete these business processes, just like a human would,” explained…
The ripple effect of this is set to go beyond IT teams and impact entire businesses: nearly half of the organizations surveyed by KPMG expect to change their product or service offering, or business model in a fundamental way in…
The need for IT innovation takes on new urgency in the post-pandemic world, according to MuleSoft’s 2021 Connectivity Benchmark report. Business demands on IT increased as remote work replaced office norms, and the majority of IT teams failed to deliver…