Today, we probably hear the word ‘digital’ at least once a day. From digital technologies to digital media, digital marketing, and digital transformation, it’s safe to say that everyone wants to go digital. While the rise of the Internet of…
Have you ever wondered why you are able to hear a sentence and understand its meaning — given that the same words in a different order would have an entirely different meaning? New research involving neuroimaging and A.I., describes the…
Robotic process automation (RPA) is becoming more popular as a way for businesses to streamline operations. Part of a bigger system known as intelligent automation, RPA can help businesses to automate some of the processes that may be viewed as…
Eighty-six percent of digital leaders effectively foster an inclusive work environment, according to the online survey of 430 technology and business decision-makers. Digital transformation stems from technology, but it’s rooted in people and culture, according to Franklin Reed, executive director…
In an interview with Which-50, Monsees described how leadership requires an overhaul just as surely as business processes and software. Business transformation requires leadership teams to willingly foster environments where teams can experiment, grow and innovate, providing new solutions to…
In a post-COVID economy, progressive companies around the world are accelerating digital investments in customer experience (CX) optimization, enhancement, and unification. After all, aren’t engaged, collaborative, and productive employees instrumental to the success of delivering exceptional customer experiences? Providing a…
KM building blocks or components include data, skills, communities, and lessons learned. The authors recommend specific steps like creating an organizational ‘Yellow Pages of Individual Skills’ and incentives for subject experts to share knowledge. Processes for best practices and lessons…
To understand our business, we need a lot more data, such as the average customer’s lifetime value, and perhaps personal data about the customer themselves such as their age, spending habits or income level would also be useful! AI is…
Data protection for the large environments, especially in the cloud, should emphasize encryption and access controls to ensure data is protected and can proactively let security personnel know if it comes under attack. Cyber risk measurements related to big data…
Mining useful information from a database can be difficult, especially when your database is large and structured in a complex fashion. Yet information is like lifeblood for businesses, and those who can extract it can use it to gain market…