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From beginning to end, digital transformation is about moving technology from business interactions to processes to new models.

With the increase in data generation, transformation becomes the pivot point for new business opportunities. Preliminary data from our forthcoming State of Application Services 2020 indicates most businesses rely on applications.

Business unification provider Domo reports that over 2.5 quintillion bytes of data are created every single day and that by 2020 “1.7MB of data will be created ever second for every person on earth.”

That is a mind-boggling amount of data that is ushering in the data economy as applications collect and aggregate every minute detail of digital activity—from operations to business transactions to consumer interactions.

According to McKinsey, “AI has the potential to deliver additional global economic activity of around $13 trillion by 2030, or about 16 per cent higher cumulative GDP compared with today.”

It’s no surprise then to find that as early as 2018, 71 per cent of C-level executives were already eyeing AI as a path for economic growth and competitiveness.

The same survey found that AI is second (32 per cent) only to IT automation (42 per cent) as the technology expected to have the biggest impact on business.

But just as application architectures and operating models are transforming to meet the needs of applications and business, so must application services.

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