In order to get digital transformation initiatives up and running, UK businesses should start by considering automation.
With a recent report from McKinsey estimating that up to 45 percent of the tasks that humans currently perform at work could be automated using existing technology, it seems that there is a vast opportunity to increase productivity while also freeing people up to concentrate on value-added work.
Automation can take away the pain associated with tasks such as security testing and data handling needed to maintain compliance, giving IT departments the opportunity to focus on the rest of their digital transformation project.
About compliance, implementing digital workers to perform the mundane, highly repetitive, and data-intense tasks required to maintain compliance with strict regulations such as GDPR can not only make the process more efficient but also less error-prone.
Implementing automation to back-end processes also reduces errors and frees up valuable time that can then be spent on more meaningful tasks that require human work.
However, this can also be its downfall, with organizations often launching small-scale automation initiatives in silos that stagnate and fail to realize the technology’s long-term benefits.
Businesses keen on digitizing their organization should also consider the following before embarking on this process: relevant policies and services, cost models, potential integration issues and security and access requirements.