04 10

By Nadia Zaifulizan

Robotic Process Automation (RPA) is the special usage of a software tool, known as a “robot” for the automatic execution of work tasks. This “robot” possesses Automation, Artificial Intelligence, and Machine Learning capabilities. It can also handle high volume, repetitive tasks which were previously assigned to humans.

RPA utilization provides a competitive advantage for many types of processes and tasks. The following are some examples of RPA, as delivered by Aibots.

Timely Data Extraction and Compilation

A robot can be programmed to run a specific application, or perform specific tasks, and produce the corresponding data output. The data output is then automatically transferred and stored on the desired location or server. This can be programmed for any pre-determined time and can run on a monthly or weekly basis. When routine tasks are performed using RPA, tasks completion are more accurate, and the time taken to complete these tasks are shorter than before.

Specific Language Process Task

Robots can be set to automatically read emails and attachments, and to auto-download and store these files. Robot can also be programmed to utilize translation tool to auto-translate the documents and save them on a database, or other specific location. Next, the robot can be set-up to automatically send emails when a programmed task is complete. This ensures that the documents saved are in the desired form of language, and stored in the desired location. It also helps to notify users about the task.

Routine Web Crawling

A robot can be assigned to routinely monitor and collect data from several websites or online web pages. The robot can be programmed to perform web-crawling on the assigned websites according to specific data time-range. The data can be collected, extracted, and saved, into an organized categorical file automatically. Using automated web-crawling, data from specific timeline can be comprehensively compiled on a routine basis.

RPA and Other Possibilities

The impact from RPA utilization is significant. Businesses adopting RPA reported a return of the investment in less than 12 months with the average of 20% full time equivalent (FTE) capacity of robots. According to Deloitte’s Third Global RPA Survey, several aspects of business processes were able to exceed expectations, by improving business and operations compliance to 92%, improving quality and accuracy of operations to 90%, improving productivity to 86%, and cost reduction of 59%. With RPA, many work tasks can be automated and repetitive workload can be reduced. This means that the workforce can focus more on specialized and critical work areas.

RPA can be designed and customized to suit many business and operations needs. With the right expertise, there are plenty of open possibilities to improve any part or process from daily operations to annual accounting. Choosing the right team will help businesses achieve a higher milestone in their respective industries.

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