Research by the Chartered Institute of Management Accountants found that 67 percent of UK SMEs have accelerated their organization’s digital transformation as a direct result of Covid-19.
The finding is supported by McKinsey, which found that nearly half of 800 executives surveyed have accelerated the adoption of automation “moderately” during the pandemic, and roughly 20 percent reported “significantly increasing” automation.
Intelligent Automation is a term used to describe a group of technologies that are leveraged in combination to automate business processes in operations.
Intelligent Automation can be used to underpin a broader transformation in business by extending the value of legacy IT systems and providing an orchestration layer between human operations and IT-centric business processes.
Demand for Intelligent Automation has increased significantly, with organizations leveraging digital workforces to automate legacy processes and enable human workers to do more without being in the office.
This is supported by the Chartered Institute of Management Accountants research – two-thirds of (65 percent) of UK SMEs said that the Covid-19 pandemic has highlighted skills gaps within their organization.
Among this group, nearly 95 percent believe that these skills gaps are significant enough to hamper their organization’s future growth and success.
Understanding which business processes to automate and the type of automation to deploy, or even the extent to which automation can help the organization.
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