A new report from Deloitte says that to accomplish a truly digital transformation, government agencies must “be digital” The report surveyed 800 government officials from eight different countries to assess the pandemic’s impact on the global digital transformation of government.
“Being digital” requires a mindset shift by government agencies, the report says.
The goal is not a fixed point but continued change, it says. It calls for digital technologies to be embedded across the agency and in its DNA.
Sixty-seven percent of government executives reported an increase in financial commitment to digital transformation.
This pivot calls for deploying a technology infrastructure that balances security and privacy needs with flexible, scalable capabilities.
This includes embracing cloud infrastructure and a cloud-native environment, and DevSecOps methodologies.
Eighty-three percent of respondents say that process automation is making a significant positive impact on their organization.
The report was presented at the World Economic Forum’s annual meeting in Davos, Switzerland, on Tuesday.
The theme for this year’s conference was digital transformation, with a focus on digital transformation for government agencies.
72 percent of respondents say that creating new business models through digital transformation is a high priority.
Most of the government officials surveyed reported that these digital pivots positively impact their organization.
Government agencies should take advantage of the current momentum and lessons learned over the past year.
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