Low-code and no-code platforms offer a way to solve this problem by turning the staff into citizen developers with the power to build basic apps that solve specific issues and streamline operations.
“Low-code and no-code development platforms are tools for people who don’t know how to code,” says Frank Downs, director of proactive services at BlueVoyant.
He uses the example of a staff member looking to build a better reporting application.
More in-depth platforms offer the mix-and-match capabilities of the smaller-sized Lego sets, in turn allowing skilled citizen developers to dig deeper.
For example, not all no-code and low-code platforms are created equal — with a host of free and paid options available, government agencies must ensure that staff only have access to approved and vetted tools that meet current compliance requirements.
While it’s theoretically possible for experienced development teams to unpack the underlying code of useful created applications, it’s often easier to start from scratch in preferred coding frameworks, which requires both time and resources.
Research firm Gartner offers a straightforward definition: “A citizen developer is an employee who creates application capabilities for consumption by themselves or others, using tools that are not actively forbidden by IT or business units.
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