By 2025, Malaysia expects the digital economy to contribute 22.6% to its GDP by creating 500,000 new jobs while expecting 100% of households to enjoy Internet access which in turn will enable all youth to have complete access to an…
A poor performance in any of the four strategic realms of technology, data, process, or organizational change capabilities may derail a well-planned transformation. Indeed, putting together the right team of technology, data, and process experts who can collaborate with a…
Insurance companies that implemented modern technologies and streamlined their processes earlier, on the other hand, were able to dramatically reduce processing times and improve the quality of customer engagement. According to a recent study, automation can reduce claims costs by…
At its heart, a digital transformation strategy looks at the integration, and relationship, of technology within a company to ensure that, at the end of the process, they are a completely digital business that can offer radically different customer experiences,…
Businesses that are failing to adapt to meet the needs of modern-day digital consumers are quickly falling to the wayside. On the other hand, savvy companies are accelerating digital transformation strategies by doubling down on flexible and agile technologies that…
As companies of all kinds are beginning to embrace digital technologies to speed the delivery of goods and services, mitigate risk, and improve operations and customer service, modernization becomes a competitive necessity. Also, 60% of banks plan to increase spending…
We’ve seen successful examples of digital transformations across many industries: Amazon’s game-changing customer insight-driven platform and business model, DHL’s automated stock management supply chain system, and GE’s predictive analytic tools that measure equipment data for proactive maintenance. We helped this…
Every day a new technology is being developed in one or the other corner of the world. This is why going through a digital transformation is a crucial process for businesses. There is one new technology development in particular that…
As the visa was up for renewal, I thought it would be best to make a visit prior to our appointment, just to make sure I wouldn’t miss out on anything we had to bring with us, although supposedly, all…
As marketing, customer, digital, and technology leaders work to orchestrate wide-scale transformation across their organizations to meet changing customer demands and needs, an instrumental player in their success is the company board. But couple the digital and marketing literacy gap…