Getting a digital workforce up-and-running may prove difficult without buy-in from senior IT personnel, so ensure that their early support is gained. Although digital workers are trained, governed, and run by the business, not getting IT engagement is one of…
In order to get digital transformation initiatives up and running, UK businesses should start by considering automation. With a recent report from McKinsey estimating that up to 45 percent of the tasks that humans currently perform at work could be…
For many businesses, adapting to continuous disruption has been particularly challenging, as many of them typically relied on disconnected, legacy technologies and manual processes that lacked flexibility and efficiency, consuming precious time and resources – things businesses can no longer…
For the contact center industry dealing with large call volumes, it’s crucial agents are freed up to focus on higher-level tasks which can support customers in the best way possible, while reducing the stress caused by too much admin. It…
Digital transformation is crucial in driving operational efficiencies, clinical care delivery, and enhancing patient care while keeping costs at an optimal level. HealthTech ecosystem that drives the care delivery is HIS, EMR, LIS, RIS, e-pharmacy, teleconsultation, B2B HealthTech, medical supplies,…
Businesses have no choice but to continue the digital technologies they’ve already introduced. Will your company keep on pursuing digital technologies as they evolve and develop further, or will it consolidate those changes that have already been initiated, without raising…
The COVID-19 pandemic has accelerated interest in 5G, according to a new study. EY Reimagining Industry Futures Study 2021 found almost three-quarters of enterprises (71%) believe that the crisis has accelerated digital transformation plans. The study found 74% of organization…
What we didn’t expect was that fields such as education and healthcare, among the most conservative in the adoption of new technology, would suddenly take center stage – and progress in a matter of months in ways that would usually…
In spite of all of that investment, an estimated $3.3 trillion by 2025, many digital transformation initiatives will fail — up to 84% according to Forbes. While measuring failure varies from organization to organization, according to an Everest Group study,…
Many enterprises began a digital transformation in response to customer demand, especially during COVID-19 when companies had to quickly enable remote, contact-free payments, information sharing, and other interactions. Once an enterprise has completed one stage of digital transformation, they’ll spot…
