Applications can be as straightforward as generating an automated response to an email, through to sending out legions of bots to automate multiple jobs across a company’s ERP systems used across financial management, HR, supply chain management, manufacturing, and distribution.…
Research by the Chartered Institute of Management Accountants found that 67 percent of UK SMEs have accelerated their organization’s digital transformation as a direct result of Covid-19. The finding is supported by McKinsey, which found that nearly half of 800…
Business data has been around for decades, but it has become apparent that as new, emerging technologies such as AI, IoT, and predictive analytics continue to make their mark, having access to sufficient and accurate data has never been more…
Although Intelligent Automation (IA) and Robotic Process Automation (RPA) have applications in almost every industry, many technological challenges that businesses face, from making the business case to automate. For example, human error during an automated financial reporting process can result…
The ripple effect of this is set to go beyond IT teams and impact entire businesses: nearly half of the organizations surveyed by KPMG expect to change their product or service offering, or business model in a fundamental way in…
Getting a digital workforce up-and-running may prove difficult without buy-in from senior IT personnel, so ensure that their early support is gained. Although digital workers are trained, governed, and run by the business, not getting IT engagement is one of…
In order to get digital transformation initiatives up and running, UK businesses should start by considering automation. With a recent report from McKinsey estimating that up to 45 percent of the tasks that humans currently perform at work could be…
For many businesses, adapting to continuous disruption has been particularly challenging, as many of them typically relied on disconnected, legacy technologies and manual processes that lacked flexibility and efficiency, consuming precious time and resources – things businesses can no longer…
For the contact center industry dealing with large call volumes, it’s crucial agents are freed up to focus on higher-level tasks which can support customers in the best way possible, while reducing the stress caused by too much admin. It…
Nowadays, it’s hard to come across a business that doesn’t use automation technology, whether it be an automated HR system or automated spray systems. When a business has a system that effectively takes care of all its mundane, repetitive activities,…
