The global pandemic drastically changed how businesses use technology and has inspired innovations across sectors. That’s because what makes transformation harder is that it’s about simultaneously orchestrating change across four different dimensions – technology, data, people, and process across the…
Barry works within the company’s intelligent automation team along with business analyst Conor Wallace, who works closely with client stakeholders to assess the potential for process automation and document those processes to be automated. RPA is able to provide fast…
The current economic environment threatens the success — and perhaps even the survival — of many small and midsize companies, because larger organizations are increasingly able to provide personalized experiences to their customers. But even as teams continue to work…
The question behind Campari Red Diaries: Fellini Forward is whether AI can be trained to not just imitate Fellini’s oeuvre but extend it into new and original work. We haven’t seen the film or documentary, as it wasn’t made available…
Process automation inevitably raises concerns among some employees about their own job security. However, using software robots for worker augmentation – rather than worker replacement – has emerged as a much more common automation scenario within nearly every organization. Regardless…
In simple terms, robotic process automation (RPA) is a set of tools and technologies we use to replicate human/machine interaction to essentially remove the need for human interaction with certain repetitive computing tasks. A Forrester Group online survey of 160…
Digital transformation has been significantly accelerated for most companies thanks to the changes driven by Covid-19. But this altered pace of change has had several consequences. Firstly, businesses now expect the pace of digital transformation to remain high, rather than…
Conversational AI, which uses Natural Language Processing (NLP), Automatic Speech Recognition (ASR), Advanced Dialog management, and Machine Learning (ML), are likely to pass the Turing Test and provide a more realistic experience than traditional chatbots. Today’s AI-based chatbots can have…
With a goal to “capitalize on agility and speed” the company had been implementing their no-code approach for a while before the pandemic to build their own business applications, engaging employees to use no-code tools themselves without having to run…
It is hard now to recall that someone as wise as Clayton Christensen said at the time of its release that the iPhone “wasn’t truly disruptive.” It was “a product that the existing players in the industry are heavily motivated…
